Last Updated: April 23, 2012
If you have questions or concerns regarding this statement, please contact us at
What Information Do We Collect About Our Customers?
The information we learn from customers helps us enhance and personalize the Websites and the services we offer. We gather
the following types of information:
Information You Give Us.
We receive and store any information you enter on our Websites or give in any other way (e.g., by telephone). This may include information you provide when you register as a member, engage in transactions, search, contact customer service, or participate in contests, promotions, surveys, forums, content submissions, chats, bulletin boards, discussion groups, requests for suggestions or other aspects or services offered by us. As a result, you may be supplying us with such information as your name, address, and phone numbers; credit/debit numbers, expiration date and other billing information; people to whom purchases have been shipped, including addresses and phone number; names and e-mail addresses of friends and other people. To read about our security precautions, see the “How Safe Is the Personal Information You Collect” section below.
We automatically receive and store certain types of information whenever you interact with us. For example, as most Websites do, we use "cookies," and we obtain certain types of information when your web browser accesses TotalSafetyMatters.com. This information is compiled and analyzed on both a personal and an aggregated basis, and it may include the website's Uniform Resource Locator ("URL") that you just came from, which URL you will go to next, what browser you are using, and your Internet Protocol ("IP") address. Other examples of automatic information we may collect are purchase history, products viewed or searched for, visits to certain pages, page interaction information and the phone number you used to call our 800 number. We associate the information we store in cookies to personally identifiable information you submit while on our site.
Information Provided by Third Parties.
We may obtain certain information of customers from third parties. This may
include updated delivery or address information from carriers.
TotalSafetyMatters.com uses small text files called "cookies" that provide non-personally identifiable information to us regarding the visitors to the Websites. In addition to the URL and IP addresses of our visitors, cookies may gather the date and time of all visits to our Websites. We may also track the pages of our Websites that users viewed during their visit, or track search terms entered on our Websites by that visitor. This helps us keep track of the number of visitors to our Websites and allows us to gauge the areas that are of the most interest to our visitors.
How Do We Use the Information We Collect and Do We Share the Information We Receive?
Information about our customers is an important part of our business. We use information we collect from the Websites to communicate with you, to process your orders, to provide an enhanced and more personalized interactive shopping experience, to facilitate your transactions with our third party marketing partners, to inform you of offers and discounts, and to provide to companies related to us by common ownership or control for use in connection with their everyday business purposes. For example, you can expect to receive a welcoming email to confirm your username and password, we communicate with you in response to your inquiries, to provide the services you request and to manage your account. We also send service related announcements on occasions such as when we need to temporarily suspend our site for maintenance. We also will send you promotional emails on occasion. Generally, you may not opt-out of service related communications, which are not promotional in nature. If you do not wish to receive them, you have the option to terminate your account. Your account is with TotalSafetyMatters.com, the owner and operator of the Websites and not with the individual Websites, and the information collected through the Websites is used by TotalSafetyMatters.com for purposes of both Websites. However, you can opt-out of direct promotional communications from each of the Websites by following the unsubscribe instructions within each communication from that Website or emailing us atfeedback@TotalSafetyMatters.com.
We share information with third parties only as follows:
Reviews/Share This/Testimonials. If you review a product on our site, your review may be posted on
TotalSafetyMatters.com. When you use "ShareThis" to post to social networking sites or to tell your friends about our site,
the information is collected by a third party site to facilitate your postings. "ShareThis" allows you to enter your
friend's email address and/or import email contacts from various email service providers. Once the email addresses are
imported, you must manually click on each email address you wish to send a communication to. Please note that these
third party sites' privacy policies govern the collection and use of the information collected on those sites. You
should be aware that any personally identifiable information you submit can be read, collected, or used by other users
of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable
information you choose to submit in these forums. When seeking or receiving customer testimonials or feedback, we
disclose that we may post their first name along with all or a portion of their testimonial on the Websites unless
they inform us otherwise by following the instructions we provide.
Merger/Sale. In the event that TotalSafetyMatters.com, all or substantially all of their respective assets, or a line of business of TotalSafetyMatters.com, is acquired, individually identifying information of our members may be one of the assets sold in connection with that transaction, without notice to you or your consent. We will notify users of the Websites of such a change in ownership or transfer of assets by posting a notice on the Websites.
Service Providers. From time to time, we may employ companies and individuals to perform certain services on our behalf (such as shipping products, conducting audits, performing legal services, processing credit card payments, or providing customer service). These third-party service providers may have access to information you give us, but only to the extent required to perform their assigned roles, and they may not use your information for any other reason.
Bankruptcy. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors rights generally, we may not be able to control how your personal information is treated, transferred, or used. Therefore, you should know that in such event, your personal information may be treated like any other asset of TotalSafetyMatters.com, and sold, transferred or shared with third parties, or used in ways not contemplated or permitted hereunder, without notice to you or your consent.
How Secure Is the Personal Information You Collect?
We have taken precautions, including the deployment of technological resources and the use of firewalls, systems and procedures, to protect the security of your personal information. When you enter credit card information on our Websites, we may store it so that you do not have to re-enter it every time you order, but we encrypt it when storing. While no security system is absolutely foolproof, we are constantly reviewing, refining and upgrading our security technology to protect your privacy. When you open an account with TotalSafetyMatters.com, you are issued a password by which to access and secure your account and account information. Although we have taken these precautions, you are responsible for maintaining the secrecy of your password, which should not be disclosed by you. Be sure to sign off when finished using a shared computer.
TotalSafetyMatters.com contains links to other websites. We have no control over the content, policies or actions of these sites, even if you are offered services on those sites because you have established an account with TotalSafetyMatters.com. We are not responsible for the privacy practices or the content of such websites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by our Websites.
You must be 18 years of age or older to become a customer of TotalSafetyMatters.com. We do not knowingly collect personally identifiable information from minors.
We welcome your comments and suggestions about the Websites, but we ask that you do not send us any confidential or proprietary ideas, suggestions, materials, or other information relating to developing, designing, redesigning, modifying, providing, or marketing any of our products or services or any new products or services. With this in mind, if you choose to send to us via the Websites any such information, including but not limited to feedback, data, questions, comments, product or service ideas, know-how, or suggestions (collectively, “Your Suggestions”), you agree that we will own Your Suggestions, and by submitting Your Suggestions to us via the Website, you assign to us all worldwide rights, title, and interest in and to Your Suggestions. We will not have any obligation to keep Your Suggestions confidential and will be free to reproduce, use, disclose, and distribute Your Suggestions to others without limitation or liability. We may use any ideas, concepts, know-how, or techniques in Your Suggestions for any purpose whatsoever, including developing and marketing products or services that incorporate or otherwise embody Your Suggestions, without providing any notice, compensation, or attribution to you.
Changing Your Personal Information
You may review, change or correct your personally identifying information at any time by accessing your account information on the Websites or calling us at the contact information below. You are responsible for maintaining the accuracy and completeness of your personal and other information, including your e-mail address, and we urge you to review your information regularly to ensure that it is correct and complete.
Conditions of Use, Notices, and Revisions
feedback@TotalSafetyMatters.com, or call us at 866.462.6785.
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availability with respect to the HomeSafetyMatters.com website or the information, products, services, or related graphics contained on this website for any
purpose. Any reliance you place on such information or useage there of is therefore strictly and solely up to your own discretion and interpretation.